Refund Policy for APIC Beer

Effective Date: October 2024

At APIC Beer, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we offer a refund under the conditions outlined below.

1. Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

• Unopened and in Perfect Condition: Products, including packaging (box and bottles), must remain in their original, unopened state.

• Refund Request Timeline: You must contact us within 7 days of receiving your order to be eligible for a refund.

2. Refund Process

To initiate a refund, please follow these steps:

• Contact Us: Send an email to info@apic.beer within 7 days of delivery, including your order number and a brief description of the issue.

• Return Authorization: Once we verify your eligibility, we will provide return instructions.

3. Shipping Costs

• Customer Responsibility: You are responsible for covering return shipping costs. We do not offer prepaid return labels or cover any return shipping charges.

• Shipping Method: We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Refunds

After receiving and inspecting the returned product, we will notify you of the refund approval status.

• Approved Refunds: If approved, your refund will be processed within 14 business days, and the credit will be applied to your original payment method.

• Partial Refunds: In some cases, partial refunds may be issued for items not returned in their original condition or if the product is damaged.

5. Non-Refundable Items

• Opened Products: Items that have been opened or used are not eligible for refunds.

• Shipping Fees: Original shipping costs are non-refundable.

6. Contact Information

For any questions or concerns regarding refunds, please reach out to us:

• Email: info@apic.beer